Refund Policy

This policy explains when and how refunds work for the HotForecast subscription (9.99 € / month), operated by [Company legal name].

1. Cancel anytime — stop future charges

You can cancel your subscription at any time in one click, from your dashboard or the Stripe Customer Portal. Cancellation is effective immediately: no future charge will be made, and your daily videos continue until the end of the period you already paid for.

2. Digital content delivered daily

Because HotForecast is a digital service fulfilled daily, each monthly period covers videos generated and delivered specifically for you. Payments for the current month are therefore non-refundable once the period has started, except in the cases listed below.

3. When we do refund

• Billing errors: double charges or charges after cancellation are refunded in full, no questions asked.
• Service failure: if we fail to deliver videos for [X] consecutive days for reasons on our side, we refund the corresponding days pro rata.
• Mandatory legal rights: nothing in this policy limits refund rights you may have under mandatory applicable law.

4. European Union — right of withdrawal

As an EU consumer, you have a statutory 14-day right of withdrawal for digital services. For a subscription that starts immediately, you may expressly request immediate delivery and acknowledge losing this withdrawal right once the service is fully performed; otherwise, withdrawing within 14 days of the initial subscription entitles you to a pro-rata refund. To exercise this right, contact us at [email protected] with your subscription email. [Confirm final wording with your legal adviser.]

5. How refunds are processed

Approved refunds are issued to the original payment method via Stripe within [5–10] business days, depending on your bank.

6. Contact

For any refund or billing question: [email protected] or via our contact page.